Learn. Grow. Lead.
Look around your organization for examples of the type of behavior that leads to that emphatic denial of accountability, because if you choose to force that employee into doing something that leads to disaster, his response may very well be “I was just following orders.”
Preparation is about having a plan of attack, being able to visualize the possible barriers to success and then being ready to conquer them with the proper tools.
Mutual understanding is at the heart of communication, and in order for effective communication to have occurred, the receiver must understand the message sent by the sender.
Building back the resilience you had as a kid takes time and effort. You can’t do it by snapping your fingers (or buying a new rubber band). You have to take it one step at a time.
